Privacy Policy
Last updated: 30 January 2026
This Privacy Policy explains how ShengTai (“we”, “us”, “our”) handles personal data when you visit our website.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business name: ShengTai Address: Straw Hat, Harlow Road, Sawbridgeworth CM21 0AJ Phone number: 01279 881 688
If you have any questions about this Privacy Policy, please contact us using the details above.
2. What Personal Data We Collect
Website Use
Our website does not allow users to enter personal information and does not take online orders.
We do not collect:
· Names
· Email addresses
· Phone numbers via the website
· Payment details
· Account or login information
Phone Orders
When you place an order by phone, we may collect personal information such as:
· Your name
· Your phone number
· Your address (for collection reference, if applicable)
· Order details
· Dietary requirements
This information is taken verbally and used only to process your takeaway order.
3. How We Use Your Information
Any personal information provided during a phone order is used only to:
· Take and prepare your order
· Contact you if there is an issue with your order
We do not use your information for marketing purposes and do not create customer accounts or profiles.
4. Cookies and Analytics
Our website may use basic cookies or analytics tools (such as Google Analytics) to understand how visitors use our site.
This information may include:
· Pages visited
· Time spent on the website
· Device and browser type
This data is anonymous and does not identify you personally.
You can control or disable cookies through your browser settings.
5. Sharing Your Data
We do not sell, rent, or share your personal data with third parties, except where required by law.
6. How We Store and Protect Data
Any personal information taken over the phone is:
· Kept securely
· Only accessible to authorised staff
· Retained only for as long as necessary to complete your order and meet legal requirements
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
· Request access to your personal data
· Request correction of incorrect data
· Request deletion of your data (where applicable)
· Object to or restrict processing
To exercise your rights, please contact us using the details above.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.